Technical commercial advisor

Zele – Day

Your challenges

  • You consult regularly with the design team to adequately interpret and adjust floor plans from your on-site experiences.
  • You write procedures and laying instructions to support the rollout of projects.
  • You coordinate projects that deal with the installation and maintenance of the finished product.
  • You organize and supervise customer visits.
  • You follow up predefined projects from A to Z. This starts with the receipt of the order, the follow-up during the production process, the assessment of the quality in cooperation with the quality department, the delivery and installation of the carpet.
  • You are the bridge between our sustainability efforts and the customer; you ensure that the sales team always has all the necessary documents to deliver to customers.
  • You keep the ecofiches and other documents up to date, so that the sales team can always provide the right documents to the customer
  • You manage the certificate library (for internal and external publication; iCatalogue and website)
  • You support sales in sustainability projects around CO2 offsetting and take back of carpet tiles.
  • You support the Sustainability Manager by maintaining the document library, which consists of statements, certificates and such.
  • You pro-actively contact suppliers to obtain the required documents.

Your talents

  • You optimize and give more structure to the system for the follow-up of these projects.
  • You play a proactive role in increasing overall customer satisfaction.
  • You have a healthy interest in sustainability
  • You can work in a precise and structured way. The combination of 'in the field' and administrative work does not scare you.
  • You communicate fluently in English and Dutch. A good knowledge of French and possibly German is a plus.
  • You judge critically the information you receive, if you do not agree, you dare to ask further questions
  • Experience in the installation and maintenance of floor coverings is a great asset.
  • You like to be on site and are not afraid to use your commercial talent with the customer.
  • You are willing to travel to a limited extent to follow up on projects. Your workplace is mainly in Zele and to a limited extent in Tielt.

What do we offer you?

  • You start in an inclusive, multicultural environment within a growing and sustainable company. You are part of 'the change'!
  • You get opportunities to take initiative, to learn from experienced colleagues and to follow training courses within an international context.
  • A life outside work? Most certainly! A flexible working arrangement, with the possibility to work from home, ensures that you can realize your dreams on and off the job.
  • Did we mention that we work in a traffic-free environment? So you'll definitely be home in time for dinner (and the apéro!).
  • Besides the challenges we offer you, we also offer an attractive salary package with numerous fringe benefits such as meal vouchers, group insurance and hospitalization insurance.
  • Finally, you can enjoy 35 days of leave.